Search Hotels in Almaty Region

"Overall stay was very satisfying. Super great location."

"Good hotel not so far from airport "

"Everything is excellent "

"Staff is amazing. Location is very convenient in the city center. Great breakfast with lots of tasty choices (except for the coffee, which is quite bad). Gym is very reasonable and adequate (open 24/7). Only problem is inconsistent stream of hot water - the hot water in the shower is sometimes pulsating, making the showering experience unpleasant (this issue wasn't present at all times, but rather at certain days and times. However, it happened several times during my stay). "

"My whole experience was exceptional the staff are wonderful and eager to please. "

"Great property surrounded by lots of food options, walkable to lots of activities such as theaters and mountains, friendly staff"

"This is a lovely hotel, in the heart of Almaty. We enjoyed our time here, all except for the two lengthy power outages that seem to be a common affliction here. All-in-all a pleasant stay with comfortable beds, a decent shower, and a wonderful breakfast."

"the property is pretty nice and new but the location is not very convenient"

"Останавливались на 5 ночей, очень довольны. Отличные завтраки и прекрасное местоположение отеля в городе,рядо метро."

"Excellent "

"Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!"

"I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place"

"Good place"

"A few restaurants around"

"We stayed on the ground floor away from the road and it was really quiet. The breakfast was ok for a small hotel. We found the hotel comfortable.We did have a safe problem, which wasn’t fixed, but we did only stay 2 nights."

"Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. "

"Perfect location for a tourist"

"Very comfortable stay, cleanliness very good, outstanding breakfast."

"Really nice rooms, very friendly service, good location, great views"

"Amazing place, very convenient. "

"Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well"

"Very good"

"1.They do not have a hair dryer and electric kettle. At hotel reservation app, they posted they have those. 2.Restroom and shower in the room is small. If the guests are large, they can be stuck between shower and toilet bowl. 3.Restroom and shower is clean but beddings are so-so. 4.Furnitures are broken and very uncomfortable. I do not know why they put them there. 5.There's no air-conditioner in the room and in the shower/toilet. You might have to open the toilet door to make it dry."

"We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. "

"Great stuff , quite area "

"Kind staff. Great spa! "

"Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m."

"Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!"

"We booked a one BR Apartment for a family of 4 including 2 kids (5 yo). The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2). The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street. There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building. "

"Very nice place to stay "